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Messaging Apps for Business: Facebook vs. Microsoft vs. Google

By November 27, 2015Article

PCMAN – Facebook used to be banned in most offices because it’s considered as distracting and might affect one’s productivity. However, they recently released Facebook Work Chat, a smart platform to include Facebook within the user’s professional life, and debunk the myth that it would only distract and decrease productivity.

With Facebook releasing the Work Chat app, the rivalry in the business messaging app space is heating up as Microsoft and Google also have Skype For Business and Google Hangouts to serve the same purpose. Which one is best?

 Facebook Work Chat

This business-messaging app was launched on Nov 19, and specifically aimed at chatting with co-workers. Work Chat enables the user to compose a message for a specific co-worker, make voice calls, and share videos and photos. It also allows users to create group chats for sending messages within multiple co-workers.

For important meetings, the app allows the user to send private messages or notes related to it, and share video of the meeting conference. The app also shows employee directory to make it easier for users to begin conversations with their co-workers.

However, Facebook Work and Work Chat are currently still being tested, with its official launch expected in 2016.

 Microsoft Skype For Business

Microsoft claimed Skype for Business as everything that one might need for conversations with Instant Messaging, audio and video calls, online meetings and sharing features compiled into one compact app.

For workers who have a tight schedule that consists of video calls appointments, important face-to-face conversation, online meetings, or secured online documents sharing, Skype For Business is the right solution for it.

One of the biggest advantages from Skype For Business is its integration with Office, thus collaborating with Office apps is seamless. The integration also benefits the user with their contact being updated with all those who use the same app, begin meetings from apps such as PowerPoint and Word, as well as make the presentation at the same time. It enhanced productivity and efficiency to its finest.

Skype For Business can also connect the user to someone who does not use the app. The person only needs to have a landline or Internet connection, and they can straight away join meetings.

 Google Hangouts

Google claimed this app is a platform that connect with people that make your business run via HD video, voice, or text. It has a maximum of 15 people, part of the companies or outsiders, who can join a Hangout.

This app is a no-fuss, user-friendly app, as users may join hangouts easily using their smartphone, laptop, PC or tablet. During voice calls, the screen will focus on the individual who are currently speaking, and with their “intelligent muting” feature, the background noise is eliminated.

Google Hangouts is integrated with Google Calendar, thus making it easy for users to create meeting date, managing schedule, and manage the people to be added to the hangouts.

With the high competition, Facebook, Microsoft and Google are trying to create a business-messaging app with better privacy and security management features. It would become a sufficient platform to accommodate big business environments communication needs.

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